Shipping and Processing Policy
Processing Time:
- All orders are processed within [insert processing time, e.g., 2-5 business days].
- Orders are typically shipped on business days (Monday through Friday, excluding holidays).
- You will receive a confirmation email once your order has been processed and shipped.
Shipping Methods:
- We offer various shipping options to meet your needs, including:
- Standard Shipping: 3- 4 business days
- Express Shipping: 1-2 business days
Order Tracking:
- Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
- You can track your order on our website using the provided tracking link.
Delivery Issues:
- If your order does not arrive within the estimated delivery time, please contact us at info@amarextensions.com or amarasignatureco@gmail.com for assistance.
- Responsibility of lost/stolen packages: Once your package is dropped off at a carrier facility, they are responsible for its safe and timely delivery. If a shipment is lost or stolen while in transit, it is crucial to recognize that we (the sender) have no control over the situation.
-
- Tracking and Insurance: To reduce the risk of lost or stolen items, we recommend that you use the tracking information included with your shipping confirmation email. Tracking allows you to monitor the progress of your shipment and assure its safe arrival. Consider purchasing shipment insurance for additional protection for your goods.
- Assistance with lost/stolen parcel: If you have any questions or concerns regarding a lost or stolen package, we highly recommend contacting carrier facility immediately for urgent assistance. They will have the resources needed to investigate and resolve problems as such.
We realize the frustration and inconvenience caused by lost or stolen packages and we assure you will be assisted throughout the entire ordeal. Kindly remember that the carrier facility is responsible for investigating and resolving situations as such. They have the skills to resolve these situations effectively.
Returns and Exchanges:
- If you are not satisfied with your purchase, please refer to our Return and Exchange Policy for detailed instructions.
Contact Us:
- For any questions or concerns regarding processing and shipping, please reach out to our customer service team at info@amaraextensions.com or amarasignatureco@gmail.com].